Limits setup

Haz Casino responsible gambling that starts before you play

Play only from 18+, and every Haz Casino account carries deposit limits, loss limits, session time reminders, self-exclusion and reality checks from the start.

Set your limit

Licensed in AnjouanHaz Casino LLC operates under license ALSI-477610, issued by the Anjouan Offshore Finance Authority and independently audited by BMM Testlabs, SIQ, and iTech Labs.

Safety lines

Your first minutes at Haz Casino

Haz Casino keeps the ground rules short, and licensing sits behind every account.

Minimum age18+

Regulator and licenceAnjouan Offshore Finance Authority, ALSI-477610

Gambling Helpline Aotearoa0800 654 655

Limit questions[email protected]

Tool overview

Five controls sitting in your account, ready

Use this when you want a cap in place before the next session begins, not after.

Choose your deposit cap early

Caps what leaves your balance for play. Switch it on before a big session, so the number is chosen while your head is clear.

What stops a bad run?

Sets a ceiling on net losses so a rough run cannot quietly grow. Turn it on when you notice losses starting to feel heavier than expected.

When hours slip past

A gentle notice appears after a stretch of play. Turn it on when sessions tend to run longer than you planned.

How do I lock my account?

Locks your account out of play for the span you pick, and it is arranged inside the casino account. Choose it when breaks you take yourself keep getting shorter.

Is my time adding up?

A short on-screen nudge shows how long you have been playing. Switch it on when you prefer regular prompts over a single reminder.

Four short steps

Can I set a limit right now?

It removes the worry that a limit takes ages or needs a phone call.

From your profile

Open your profile from the account menu, then look for the limits area where all your controls sit together.

Before loss, after loss

Pick deposit limits, loss limits or session time reminders, and settle on the one that matches what you want to spend or clock today.

Check the span twice

Choose how long the cap should apply, then read the screen back once to be sure the figure and the span are what you meant.

Confirm and check

Approve the change and wait for the on-screen confirmation, then return to the limits area and check that your new figure is showing.

Know when to call it a day

Catching these early keeps a hobby from becoming a strain on your money and your mood. A spending cap set before you play, or a pause of a few days, is often the first move worth making.

Read these and see if any feel familiar from your own week.

Spending more than you had planned
Chasing a loss with another deposit
Playing longer than you meant to
Thinking about the next session all day
Borrowing money to keep playing
Hiding your play from people close to you
Feeling flat or tense when you cannot play

Where to turn

Reach out to a trained voice today

This block settles who answers, what it costs and how quickly you get through.

Gambling Helpline Aotearoa

Ring or text this free service any hour of the day or night, weekends included. Players and their whanau reach trained people who listen without judgement and keep every call confidential. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Book free counselling with this national service, which also offers peer and cultural support through eighteen clinics around the country. Freephone and text options sit alongside weekday office hours. pgf.nz

Safer Gambling Aotearoa

Read up here if you want to understand what harm looks like before you ring anyone. This Health New Zealand site covers signs, practical tips and a finder for support close to home. safergambling.org.nz

Before a cousin logs in, a word about age

Check the date of birth. Nobody under 18 can hold a Haz Casino account. Identity and address documents are checked before the first withdrawal, so an undeclared birth year surfaces at that point.

What stops a saved login? Install a gambling-blocking tool on the shared tablet, laptop or phone at home. It stops the casino sites opening on that device even when a saved login is sitting there.

A calm first conversation. Speak plainly about money and time, without blame, and ring Gambling Helpline Aotearoa on 0800 654 655. That line is free, runs day and night, and its advisers speak with relatives too.

A short pause and a long stop

Wanting a breather, not a goodbye. A time-out closes your access for hours or days and is the lighter option when you simply want distance. You start it inside your account settings; while it runs, the account stays locked until the period you chose ends.

Shut the account for a long stretch. Choose self-exclusion when you want the account shut for a long stretch, up to two years. Set it through your account and expect it to hold: once it begins it cannot be lifted early, so pick the length with care.

Before you close, and after. No national register exists here, so self-exclusion lives in your Haz Casino account rather than on a shared list. Set the period in your settings, and let the Gambling Helpline Aotearoa talk you through the decision if you want company.

Reader answers

Loosen later, never during play

Straight answers on limits, pauses, exclusion and where a relative can get help.

Can a limit be changed after I have set it?+

Change it in the same place in your account where you set it, under the limits section. Doing so is worth planning well ahead: pick the cap before you sit down to play, not after a rough session.

Is self-exclusion really fixed for the whole period?+

Yes. It runs for the full period you chose and cannot be cut short, so pick the span that matches what you actually need. Once a break from play is in place, enjoy the quiet and use the helpline if the urge to return grows.

What actually changes in my account during a pause?+

A pause locks you out of playing without closing anything, and play becomes possible again once the set time has passed. Your balance and history stay as they were, so nothing is lost while you are away.

Where can a worried family member find advice?+

Relatives can ring the Gambling Helpline Aotearoa on 0800 654 655, day or night, and talk it through with someone trained for exactly this. Problem Gambling Foundation also offers free counselling and peer support, including support shaped around culture and whanau.

Does the mobile version of the account hold the same controls?+

Yes. The limits and exclusion options sit in the same account area on a phone as on a desktop, so a cap can be arranged from wherever you are. Nothing extra needs downloading and no separate request is needed.

How do I close my account permanently?+

Write to [email protected] and ask for the account to be closed for good. Support answers around the clock, so you can decide the time that suits you; ask about self-exclusion first if a permanent end feels like a big step.